Salary: N/A / Yearly	Location: Atlanta, GA
Type: Full-Time	Zip Code: 30363

The Salon/Spa Receptionist is focused on providing efficient service and creating memorable experiences by making emotional connections with all of our guests. In this position, you will have a direct impact on the overall experience of our spa guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the spa. The successful candidate must have a friendly and welcoming attitude with everyone. The Spa Receptionist will be responsible for welcoming our guests and accurately verifying all information during the check in process.

Must be honest, ethical, principled and trustworthy, reliable, punctual, detail oriented and accurate, professional in appearance and presentation.

Key Responsibilities:
• Greet salon/spa customers and begin the process of an outstanding service
• Professionally answer all salon/spa telephone inquiries
• Schedule appointments for clients, as well as make courtesy calls to remind them of upcoming appointments
• Complete all register transactions for services provided
• Maintain a smooth flow of clients to technicians
• Suggest and prescribe retail products to salon/spa clients
• Continuously replenish retail products and assist with quarterly inventories
• Assist with monthly product counts and communicate supply inventory needs to the Salon Manager
• Maintain the front desk and reception area, including cleanliness and organization

Qualifications

Skills Summary:
• Enthusiastic, friendly, positive energy
• Possesses a genuine desire to provide outstanding customer service, including both internal and external customers
• Detail oriented, with strong organizational skills
• Strong leadership, interpersonal, and communication skills
• Ability to multi-task, while remaining flexible to the needs of the business
• Ability to work independently or as part of a team
• Basic knowledge of Windows computer applications
• Ability to develop creative solutions to building salon/spa business
• Previous salon/spa experience preferred, but not required.

If interested please forward resume and contact information. We will contact all qualified candidates to schedule an interview.

We look forward to hearing from you.

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